Report a Buyer Now Live on eBay UK

In the eBay Autumn updates which we covered in-depth here, one of the sellers favourites was the ability to be able to report a buyer for naughty behaviour. This is now live on eBay, YAY!


Video with James Stewart

In the video below from eBay, James Stewart, Director of EU Seller Protection explains the reasoning behind this being included and how to leave a report for a buyer.

How to Report a Buyer that Exhibits Bad Behaviour

When the process is put live it will be really straight forwards to notify eBay of a bad buyer and it is important to note that this can only be done through the eBay website and cannot be automated using the eBay API.

Step #1 – Select the “Report a Buyer” Option

After an item has been purchased, on the Leave Feedback page here a new option will appear called “Report a Buyer” where the eBay account is the seller for one or more transactions.

Select Report a Buyer on eBay

Step #2 – Select a Reason

Next you’ll be able to select from one of the five options, these are:

  1. Buyer has made unreasonable demands
  2. Buyer has left inappropriate feedback
  3. Buyer abused the buyer protection program
  4. Buyer misused returns
  5. Other problems

And there is an appropriate link to solve unpaid items through the eBay resolution centre.

Report an eBay Buyer Step 2

Step #3 – Submit Report

After making your selection, you then submit the report, noting the text in the confirmation notice “Bad Buyer”.

eBay Confirm Bad Buyer

Have You Used This Yet?

So have you have to use this for a buyer yet, let me know in the comments box below.

9 replies
  1. Cee
    Cee says:

    Myself and another ebay seller have used the ‘report buyer’ on the same ebay user – whom is still at it (claiming items not received)- I wonder if anyone knows how many reports need to be made for it to be flagged and looked at by Ebay?

  2. Ben@choice
    Ben@choice says:

    It’s not quite live….

    I just tried to report my first “bad buyer” and upon entering info and clicking submit I am presented with the following message….

    “Your information couldn’t be processed because of a technical issue. Please try again.”


Trackbacks & Pingbacks

  1. @paulfeakins says:

    Report a Buyer Now Live on eBay UK

  2. Report a Buyer Now Live on #eBay UK <= Have you seen this?

  3. @day2dayebay says:

    Report a Buyer Now Live on eBay UK: In the eBay Autumn updates which we covered in-depth here, on… @lastdropofink

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