Why & Well Done
Howdy,
I just popped this out as an email a few minutes ago, but if you’re not subscribed, I don’t want you to miss out, because it’s well earned.
What makes us work 18, 20 or even 22 hours a day?
Simple, we’d rather work 22 hours a day for ourselves rather than working 7 hours for someone else. And that makes us different.
It’s not easy, but we feel we’re building something special. Customers can drive us bonkers, I bet you’ve got a squillion emails already today and the majority of them want something from you, a return, a complaint or have a question that you have probably answered 500 times already this week. And at times I know it feels like a thankless slog.
But…
It’s hard at times to appreciate that the vast majority of times everything went right, mainly because these go silent or are lost in the oodles of positive feedback or is just never spoken of, because “you just did good” and there is no need as far as customers are concerned.
So what’s the point of this post?
Sometimes we never get a pat on the back for “just getting it right” and doing an excellent job. It’s time to say well done.
So… well done.
Have a fab Thursday,
Matt
PS. If you’re not subscribed to the mailing list yet, I only email when there is something worth saying and you can subscribe here
Thanks for the effort, but…
“ERROR: This username is already registered. Please choose another one.
ERROR: This email is already registered, please choose another one.”
I’m already registered, but now also want to subscribe to the newsletter :)
Howdy Baloo,
Yep, need to resurrect the previous forms for this, on my todo list for today :)
Matt
Hi Matt,
How do we subscribe to your emails if we foolishly didn’t tick the box when we joined?
Cheers
Baloo
Howdy Baloo,
That is not a daft question, infact I’ve overlooked the obvious in this case :/ You can register here http://lastdropofink.co.uk/start-here/ (near the bottom) and I’ll get a subscribe box added to each post as well.
Matt