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Magento 2.0 Released – Should I Upgrade Before Christmas?

Howdy,

Magento 2.0 was officially released yesterday, however…

Before you run away and think “ooooo shiny new toy” with Magento 2.0 there are a couple of practical things to consider.

Before we start, basically Magento 2.0 is the following:

  1. The user interface in the admin area has changed a bit
  2. A rewrite of the same features as Magento 1.X but using jQuery
  3. It now uses Composer for managing packages/updates

Note:

If you’re wondering what jQuery & Composer are: jQuery is the defacto standard for making Javascript work across all the different browsers types. eBay, Amazon & LinkedIn use jQuery. And composer, that is a tool for dependency management in PHP (what Magento uses) and makes updates easier to manage.

It’s really important to note, we knew a long time ago that they would be releasing Magento 2.0 at this time of the year and our advice has been explicitly:

“Don’t consider upgrading at least the middle of 2016.”

The reason for this is that there isn’t a clear upgrade path from 1.9.X to the new 2.0 version. Extensions will need to be migrated and also it’s unlikely your theme will be completely compatible with the new version.

And then if we take into consideration the time of the year, November, changing anything at this time of the year is never suggested.

Also as you’ve learned from myself & Dave over at UnderstandingE during the past 2-3 years, with Magento updates, always let someone else find the hidden features and wait for the minor updates to come out before upgrading.

With that said, I’m personally excited about the release.

The admin area is a lot, lot easier to use and yes things have moved around quite a bit, once you get over the hurdle of working out where setting x or y or z has been moved too, it’s actually a lot faster to make changes, update products and so on… I like it, you’ll like it.

But keeping one foot on the ground, it’s completely the wrong time of the year to even think about using Magento 2.0, theme and extension developers won’t have caught up yet. While Magento 2.0 is a huge step in the right direction, but just hang back a while and let the dust settle.

As always, to your continued success,

Matt Ogborne
Co-Founder of UnderstandingE

eBay Cross Border Trade Made Easy with Magento

Howdy,

Selling internationally on eBay or Amazon for that matter is a no-brainer decision.

You can reuse your existing product data and business processes over & over again to reach more customers easily.

However, when it comes to actually putting this into practice, it can get complicated quickly.

Everywhere else you’re told that you should go and do Europe. Getting tied up in a horrific language battle and opening the doors to a potential VAT nightmare, especially if you’re based in Europe as well is… nuts.

And the thing is, it doesn’t need to be that way at all.

Go Simple, Go English

I’m not suggesting for one moment you should overlook the other European countries. There is massive potential for you & your business in them.

However, they all speak different languages.

That makes customer services and translating your product data a nightmare.

In the recent video tutorial that myself & Dave put together, we explain exactly how you can skip this challenge and get started with cross border trade, the simple way. And that’s to go “English”

You can view the video guide here:
http://lastdropofink.co.uk/market-places/ebay/easy-way-selling-internationally-success-stories-tips/

Note: There is software that can translate your listings into the different languages and on the different sites for you. These are great! But it’s certainly not the way I’d personally tackle this challenge.

CBT with Magento & M2EPro

eBay Cross Border Trade with Magento and M2E ProWe’ve just published a new course to show you how easy it is to expand your business internationally using Magento & M2EPro. AKA “The 3rd Generation”

And it really is simple to do in Magento.

Some of our courses on UnderstandingE are quite long, the reason for this is there is a lot to cover, especially if we need to keep things in simple step-by-step stages.

However when it came to showing you how to set up Magento & M2EPro to sell internationally on eBay, we covered the lot in under 3 hours. And that included a 36 minute tutorial on why you should “Go Simple, Go English”.

When we get to the tutorial where we put everything together, myself and Dave felt embarrassed.

Ignoring the basic steps to setup Magento for maximum control, the actual listing process is exactly the same for eBay, regardless if it’s a different eBay site where you’re listing locally to. So…. really easy to do.

If you would like to see how easy it is to sell internationally on eBay using Magento & M2EPro, you can either take the course on the UnderstandingE site here OR we also published this course on YouTube and you can watch the PlayList here.

And if you skip the 2nd tutorial, you can have the whole course completed and be up and running internationally on eBay with in a cup of coffee or two. It’s that quick!

The Simple Way

Selling internationally doesn’t need to be complicated.

Yes, later on once you’ve exhausted the potential in the English speaking sites such as eBay.com, eBay.co.uk, eBay.ie, eBay.com.au and of course the Amazon sites too, then think about going into Europe.

But for now, I dare you to exhaust these first :)

Matt

How to Sell on eBay using Magento Webinar Recording

Howdy,

Below is the recording in full HD of the webinar held on Friday.

We show you how easy it is to sell on eBay using Magento & the eBay endorsed extension called M2E Pro in just 60 minutes.

There were over 200 questions asked and while we did our best to answer them all live, sadly many were missed. So if you go here http://understandinge.com/ebay-magento-webinar-recording/ you’ll be able to read every single answer to the questions asked.

If you’re tight on time and want to get to the meat of the webinar, skip the fluffy starter stuff and get stuck in at 16 minutes in or follow this link.

Enjoy :)

 

We’ll show you:

  1. How to install Magento live with you ( takes 2 minutes and 5 or so clicks )
  2. A tour of Magento for the first time
  3. How to create your first product in Magento
  4. How to install the M2E Pro extension
  5. How to configure M2E pro following their advanced setup wizard
  6. List a product live on to eBay
  7. Revise the item live on eBay
  8. Purchase the product
  9. Process the order
  10. Confirm that the shipping details have been updated on eBay

All in 60 minutes without a “degree in nerd” being required.

And remember:

  • No sales person will call you
  • You pick & choose what you need “off the shelf”
  • M2EPro is the only eBay endorsed extension for Magento
  • Magento is Open Source & there are thousands of extensions available, this is just one of them
  • There is a community of over 1,000 business owners just like you on UnderstandingE to help you out ( if needed )
  • And of course, over 70 full HD video tutorials right here to show the how and the why to setup your own multichannel software

Matt

Sell on eBay using Magento in 60 Minutes – Live Webinar

Update:

Howdy,

The webinar took place on Friday 2nd May. A recording will be made available this week and I’ll pop a blog post up for you the moment it’s ready.

The blog post is now ready, see here http://lastdropofink.co.uk/tools/magento/sell-ebay-using-magento-webinar-recording/

Matt

Howdy,

This Friday, 2nd May at 2pm myself & Dave are holding a free webinar and you’ll learn how easy it is to sell on eBay using Magento.

We wanted to make it a challenge for us and for you to be able to get the most out of 60 minutes. So we decided that starting from scratch would be the most challenging for us, but also help you the most.

eBay Magento and M2E ProAfter all the best place is to start from the beginning right?

We’ll be starting from nothing and you’re going to learn the following:

  1. That Magento only takes 2 minutes to install
  2. The basic UK settings for Magento
  3. How to create your first product in Magento
  4. What attributes are and how they’ll help you list smarter on eBay
  5. How to install the eBay endorsed M2E Pro extension
  6. How to list onto eBay using Magento
  7. And how you can revise live eBay listings easily
  8. How to process orders from eBay in Magento
  9. And heaps more

All in just 60 minutes.

< Sorry registration is now closed, check the UnderstandingE blog for the recording once live. >

Sell on eBay Using Magento?

You might not have known this, back in 2011 eBay bought Magento after having a 49% stake for quite some time.

Not a bad choice if you ask me, as Magento powers over 26% of the top 1 million eCommerce websites so it was only natural considering Magento’s open source base that sooner or later an extension would be created to allow business owners like you to sell on eBay using Magento.

M2E Pro (which stands for Magento to eBay), an extension for Magento does just that and the cool thing about this extension, it does everything you would expect from multi-channel software, but without the whopping monthly fees or a cut of your sales (and no sales person will call or nag you either).

eBay have been subsidising the extension for the past few years and is set to continue for the next 3 or more years or so. Other marketplaces such as Amazon are supported too.

M2E Pro has been downloaded over 50,000 times by business owners like you across the globe and has a rating of 4.5 stars out of 5 over 179 reviews (really high for a free extension!).

Here are just a few things that Magento & the M2E Pro extension can help you achieve:

  • Sell on ALL 23 major eBay sites
  • Manage stock levels & prices across your marketplace accounts
  • Help you sell internationally, locally into the other eBay sites (Cross Border Trade)
  • Sell on eBay using custom listing templates with comprehensive keywords available
  • Revise live eBay listings
  • Collect and manage eBay orders from your Magento sales orders dashboard
  • Everything you would expect from 3rd Generation multi-channel software

Magento ConnectMagento CE is Open Source, there are thousands of extensions available on Magento connect (the online library of extensions) off the shelf.

If you need something that doesn’t exist (most cases, unlikely), because it’s written with the two internet staples, PHP & MySQL that’s not a problem. There are millions of developers available that can help you.

Oh and of course, you can have a Magento website too, but that’s optional.

So just because you’re using Magento, you don’t actually need to use it for your website, what I’m sure you’re most interested in right now is the stock control, inventory management and sales order processing abilities for eBay (but more on the website in a few moments).

All the major couriers have integrations to Magento, including extensions for Royal Mail DMO, the same goes for accounting too, Sage, Xero, QuickBooks, Kashflow, they can all be integrated with Magento.

magento-website-themeBack onto the topic of using Magento as a website.

Owning a Magento website doesn’t need to be expensive or complicated.

The one thing you cannot skimp on is decent web hosting, so none of that £1.99 hosting. You’ll need web hosting in the £20 mark per month and the good news is that there is specialised Magento web hostings all over the world, SimpleServers in the UK or SimpleHelix in the USA for example.

As for a great looking Magento website design.

If you’re on a budget, how’s $100?

There is a Magento theme called Ultimo which has been sold over 7,600 times and comes with free support & updates. Plus we’ll be including a step by step video course on how to design your own Magento website with zero coding over at UnderstandingE.

The Webinar

I’ve got all excited and gone slightly off topic. The webinar….

< Sorry registration is now closed, check the UnderstandingE blog for the recording once live. >

It’s free to join and we’ll show you how easy it is to get started.

The webinar will be held live and that means if you have any questions you can ask them there and there.

So with that said,

See you on Friday, it’s going to be fun!

Matt

UnderstandingE After Just One Month Live

Howdy,

It’s been a month since UnderstandingE launched and frankly it’s been crazy.

If you’ve been hidden under a rock for the past few months, we decided that it was time for a new generation of multi-channel software, a generation that leveraged open source software such as Magento and we’re in the process of joining all the dots together so you too can have access to enterprise-grade software to list onto eBay, Amazon, Play & your own Magento website so you don’t have to.

Well, it’s been a month since launch and you can hear how we went from ni-on zero-page views to 44,000 page views in a single month.

Because this is may be new to you, above is a green play button. Press play and you’re off!

If you’d like to download the podcast for listening to on your iPhone, Driod or iPad you can do or you can press the “Play in new window” button to be able to listen to the Podcast while browsing.  If you use iTunes, you can subscribe here.

 

The Podcast

In the Podcast myself & Dave reflect on what was actually achieved in January and the thing is, the stats are crazy.

  • From ni-on zero to 44,000 page views in 29 days
  • 1,736 unique visitors on day one
  • Launched with 35 guides that took 4 months to build
  • Published the following 29 guides in a matter of days

We also take the opportunity to ask each other, “What could you have done better this month?”, the replies that you’ll hear are not what you would expect. And the saying, Jab, Jab, Jab, Hook will make complete sense to you too.

Never Been Done Before

“One never notices what has been done, one can only see what remains to be done” Marie Curie

Because I can count the number of people in the world on one hand that could actually pull it off, I doubt that we’ll be followed with the level of insight between all the different components that are needed to pull such an ambitious project off.

The thing is, to do this needed a “degree-in-nerd” (one of the phases that Dave coined during the guides) and it doesn’t need to be like this any more. Because we’re documenting the process for you to follow, all in Plain English so that anyone can pick it up.

Basically, we’re building the system I needed 10 years ago.

However I’ve been through two multi-channel software companies since then, seen and spoken to more marketplace business owners than most people will do in their lifetime and we’re implementing this insight into something you can pick up and learn to do at your own pace.

With Passion You Cannot Fail

I’m a strong believer that 90% of the battle is actually won by turning up.

If you turn up you can fight, the thing is most people just don’t turn up and if you sprinkle in the passion for multichannel business owners like you that I have, then that’s going to be one interesting combination.

We’ve had one crazy month and with thanks to your feedback, it’s only going to get even crazier.

Oh and while we were plodding along and the pace of “caffeine-obsessed-mad-men” we were shortlisted for the Real Business Future 50 nominations which is a project to recognise the UK’s most exciting, most disruptive early-stage businesses. Curious one that one :/

If we did this all in one month, WTF are we going to have achieved by the end of February for you?

I know what’s written on my whiteboard to deliver to you and it makes Dave cringe when I start whiteboarding ideas, because he (and you will too if you listen into to the Podcast) now know how aggressive I can get when I focus on targets and looking forwards, I have so much to deliver it’s just nuts.

Anyway dive into the Podcast and the 3rd Generation… it’s there waiting for you, UnderstandingE.com.

Matt

Why Does Multichannel Software Cost So Much?

Howdy,

Three questions for you to ponder:

  • Why does multichannel software have to cost so much?
  • Why do you get oversells?
  • Why can’t that developer just add in that one extra box that you need?

That’s the questions I’m going to be exploring in this article, feel free to jump in and add your 2p worth in the comments at the bottom.

If you have any interest on what actually happens in the background to multichannel software, the software that manages your business across multiple marketplaces like eBay, Amazon or your own website, say Magento, you’ll want to pull your chair closer and grab a cuppa.

 

The Entire Process Simplified

Before we start, let’s simplify the process down to it’s simplest of form.

Listing Process

The process to create a new product listing onto a marketplace, collect the order and then process it, you as a seller have to go through several key stages, these are:

  1. Add a product to a database
  2. List it onto eBay (or insert another marketplace here)
  3. Collect the order
  4. Despatch the order
  5. Update the marketplace

That’s pretty much the entire process in 5 steps, create, list, collect, process, update.

And that’s where the simplicity ends.

Product Data Fields

If we think about step 1 for a moment “Add a product to a database”, this product could be anything, from a microphone to keyboard, a painting to a tent, there will be common attributes about each product, these are:

  • Title
  • Description
  • One or more images
  • Categorisation
  • Price
  • Condition
  • Cost price
  • Stock quantity

As you can see this will get deep very quickly, in fact it is, let’s pick on the products description for a few moments.

A products description could just be a block of text, but more likely it’s going to be broken out into many parts.

Picking on Product Descriptions

Listing a Product onto eBayFor example, let’s pick on a pair of shoes, picking on the bare minimum of requirements for listing a pair of shoes onto eBay, you’ll need to set a Shoe Size and the product Brand.

So that’s now 3 fields just for one product!

No seller in their right minds would just use the bare minimum and looking at the eBay Sell Your Item form for the boots category on eBay, it’s suggesting 10 product attributes  to add and 3 additional fields as secondary attributes and you could add in your own custom attributes  as well if you wanted to.

And we’ve not even considered that the business probably wants to separate their data out, so that they have say 5 key bullet points that they can use on Amazon and on their website, let alone another sales channel too and the main product description.

If we now consider the data requirements that are needed here, we’ve just sprung from 8 or so fields to way over 20. But also to use any software easily, then an interface would need to be built so that it’s easy for a business owner like you to be able to actually enter this information in.

We’re dealing with “expandable” and “unlimited” data, so while in boots category there maybe Shoe Size, Brand, Style etc… if we pick a completely unrelated category say tent’s for example, I’m now looking at a page where we have Type of Tent, Berth, Style, Sleeping Areas, Brand, Season, Model, MPN and the ability to add in extra options too.

There have been several different ways to invent this, there has been the just give the seller 20 fields and let them sort them out and match them up manually, there has been custom fields route where you define what the input boxes could look like and mix in a few different input types, such as an input box, a drop down box or a checkbox.

The Need for a Framework

Oh and as I’m assuming that you maybe a larger business, you would probably want to set these fields up manually first and then use an import/export system to create, update and append information about your products.

To get to that stage a framework would need to be built that can handle that kind of data input, allow it to be searched upon (which is no mean feat over lots of fields of data) and an import/export system as well.

So have we just gone from a simple product description to a squllion fields? For which more than half were dictated by a marketplace to create?

I think so and this is just one of the challenges any inventory management system needs to cope with.

So let’s assume that this was written from scratch, this wouldn’t happen over night, it would take months, if not years to get right.

Changing Tack to Stock Control

10 Pens for Sale on the MarketplacesAgain keeping this as simple as possible, let’s pretend we have just have a plain old pen (unchewed) as a product and we have 10 of these in stock, sat our shelf.

So get that product onto the marketplace, an integration would have needed to be built that allows you to actually send the product “up” so that it can be made for sale (we’ll come back to this later), but let’s assume the 10 pens are on the say eBay. Fantastic!

A customer buys one of these pens, so we have an order for a pen and we also have the customers details, their payment details, and the selected shipping method.

Again we’re assuming that an integration has been made to the marketplace, eBay in this case and also PayPal too to collect the payment (which isn’t a small task for even a seasoned developer).

But hey we’ve sold one, happy days.

When we’re dealing with just one marketplace, then stock control is pretty simple, we have 10 in stock, 1 sold, so we now have 9 available. Or you would have thought so.

What happens if that sale was an auction, the customer has not paid yet, so that 1 pen we just sold is now sat in a holding queue?

That then means you need to track your actual stock quantity and the held quantity and probably another integration to eBay (using eBay in this example as it has a lot of API’s) to handle disputes.

Let’s ignore that for now, we sold one, ace!

Going Multi Channel

Amazon- LogoWhat’s the point of software if it’s only just going to do one sales channel?

We like our multiple sales channels as that means we can sell the same 10 pens across all the available sales channels, reach more potential buyers and basically sell more stuff.

Chucking in Amazon into the mix now, we had 10 pens listed on eBay and we had 10 pens listed on Amazon. And we sold one on eBay.

That now means that we need to let Amazon know that we only have 9 left.

Amazon uses a reports system for their integration, which basically means you send them a file that contains your stock levels, they sit on it for a while (5-15mins normally), don’t actually tell you that it went ok, only if something bad happened (and even then, they pass back a message that basically says “Huh?”), you have to assume that and with both of us crossing our fingers that it was received and processed.

Easy-peasy, we sold an item, eBay was already at 9, no need to update them, Amazon, we lobbed them a file, they didn’t go “huh?” at us about it and we’re all down to 9 now.

Our Magento WebsiteWhile all this was going on, we just took an order from our website.

Let’s say it’s a Magento website (I like Magento websites so we’re having a Magento website) and through another integration to Magento, the order has been collected and we now have 7 pens in stock, because the customer just bought two pens.

So our multichannel software has to kick in again and this time, tell eBay that we now have 7 (which is pretty quick via their API and it tells what was wrong, unlike Mr Huh? have the file back, there was an error “somewhere” in it), we tell Amazon that we also have 7, they don’t go “Huh?” at us and we’re all good.

Timmy on the phone takes an order for the last 7 pens (a real big spender that one), he enters the order manually in and assigns the last 7 pens to Mr Big Spender.

Oh pants, we need to let eBay know we have 0 left, great that will end the listing on eBay, take it off Amazon too and the Magento website.

But when we end it on eBay, we need to remember that we ended it and what the item number was, so that when we more of these super fast moving pens in again, when we list them again, we want to reference the previous eBay Item Number, so that what little best match ranking is carried over to the next listing.

Oh and we send a file to Amazon which may go “Huh?” or give us the silent treatment and we also send an update to Magento to take the item off the site and change the stock status to “Out of Stock”.

Overselling is Going to Happen

sad-face-icon_newTo recap, we’ve just had multiple integrations to different marketplaces:

  • One that we need to remember what we did on it for next time (eBay)
  • One marketplaces that gives us the silent treatment (Amazon)
  • A Magento website
  • And Timmy who took a phone order for Mr Big Spender

Now let’s times that by the other 999 products we had in our inventory system (or insert however many you have right now), is it any wonder that oversells happen from time to time?

Oversells, they suck nuts, but it’s amazing we don’t see more of them every single day.

It’s one of the side effects of the be-everywhere strategy that we see with multi-channel or “omni-channel” catch phrases being bounded around. If you sell on more than one marketplace or even on the same marketplace more than once, you’re bound to have an oversell sooner or later.

And the thing is, the software in the background has just been working it’s little leggies off try to do all the above as fast as it can, so that it’s users (that’s you) don’t phone up their account managers and give them an ear bending about DSR’s, Amazon Scores or some lerry-nut-job whose order couldn’t be fulfilled.

So if you were building multichannel software, then you’d need to add in the ability to track changes to products and update the outside world with those changes.

Piggy In the Middle

Piggy in the MiddleIf we think about what our multi-channel software does on a daily basis, it’s no small feat.

Tens of thousands of hours would have gone into making it work right for near-as-damit 99.9% of the time. But because it is a separate system from the marketplaces that it’s interacting with, in many ways it’s piggy-in-the-middle.

This is just like the school playground game, but this time, the ball is the stock levels, orders and updates and the software is the one chasing the marketplaces around rather than the other school kids.

Let’s now say that you have one product, but you have 2 in stock and two marketplaces, eBay and Amazon

The challenge that we have when dealing with marketplaces are:

  • Constantly updating API’s
  • Constantly changing products (stock, descriptions etc…)
  • No control over the the interfaces uptime
  • And hopefully a consistent stream of orders and their updates as well

Note: API = “Application Programming Interface”.
It’s the Nerd term for how you can connect to a 3rd party system using a set of calls or instructions to add, edit or remove things. Typically the 3rd party such as eBay provide these and document them accordingly (pages and pages and pages of it)

The multichannel software needs to sit in the middle and work out what is happening with the marketplaces, what needs updating, what doesn’t and doesn’t just deal with one interface to speak with the marketplace, probably several.

Piggy in the middle is the best analogy for all this.

If it was for just one business, things would probably run quite smoothly, however the off-the-shelf providers (insert any name here, eSellerPro, ChannelAdvisor, Linnworks, StoreFeeder, SellerExpress and so on….) want to scale their multichannel software to more businesses, it’s how they make money, either through a monthly fee or a percentage of sale model.

And scaling up chaos is crazy (crazy good fun though!)

King Piggy

officesThe one dynamic we’ve not covered to yet is the business itself that is using the software.

The software doesn’t just run by itself, there is oodles of human interaction to it as well, this could be a member of staff adding in new products, updating images, importing a stock update file or processing orders.

And not just one member of staff, probably lots!

If you thought that being piggy in the middle to the marketplaces, with their quirky interfaces or creating an inventory management system that can cope with extendible data that could come in any shape or form was tough, let’s account for the users (that’s you) that are working with the software everyday.

A typical day in any business will involve the following tasks:

  • Creating new products
  • Updating existing products
  • Adding more stock
  • Processing orders

You’ll note that I’m missing out luxuries like reporting & customer services, that’s a whole different kettle of fish.

Up until now we’ve only really covered the first 3 of these, we’ll get on to the processing orders task in a minute.

The thing is that while most businesses complete the same tasks, they don’t all go about them the same way.

One business may prefer to work heavily in excel spreadsheets, another with just the interface of the software, so not only does the front end of the software that the staff actually use need to be slick and easy to use.

This is the layer sat on top of the database that is being used in the background to store all the products and keep track of changes and the database is being hammered to try and keep the marketplaces in touch with the latest changes as well.

Order Processing

giftA topic which we only just touched a few moments ago, order processing, So we’ve managed to collect orders from different marketplaces through their different interfaces, now what?

Those orders need to be processed, this  involves some form of document being created, normally lots if we include emails as documents (such as order received, order despatched etc…).

Those need to be templated somehow and spat out either on demand by a member of staff pressing a button to print out an invoice or via some rules in the background, that send them out automatically.

So let’s say that’s happened and oh, we’ve brought in the payment for the order and matched that up to the right order (a feat in itself I hasten to add as they don’t always match up exactly, for example what happens if the customer paid too much or too little?).

Anyway, we have the order printed out in front of us, that order hits the real world, is picked and packed. But we’re missing something, that something is the courier label.

If we’re just dealing with Royal Mail, then we could have just printed out the PPI logo on the invoice. However a courier, well that’s another kettle of fish.

Unlike the USA where it’s pretty clear cut who the main providers are for actually sending orders (USPS, FedEx, UPS and DHL) with inexpensive integration tools like ShipStation or ShipWorks which costs peanuts, in the UK it’s a friggin mess.

Each courier has their own API and they all work differently, there is only one main software tool that has licked this and that’s Metapack. Metapack uses a SaaS model (software as a service) so that it’s pay-per-use and costs upwards of 12p per label. This is either a complete bargain or a massive expense, it depends how you look at it.

Many of the current software providers (in the UK) looked at it as an expense and built their own integrations into the couriers directly, thus adding another layer of complexity to the software that they built (and bloating it out even further).

Business Rules for Order Processing

courier-logosOne  area we’re missing here is that just because the customer selected Royal Mail 2nd Class, that doesn’t actually mean that it’s how the order is going to be sent. There are business rules that most likely need to be processed on top of the order to work out which method the order should be shipped.

If we think back to the example of the pens earlier, they are really light and have no real size to them, a letter would do. However what happens if the customer also bought some other office supplies at the same time and the weight hit 1.2Kg and the order value hit £35.

Suddenly the method that the customer chose and paid for doesn’t become cost effective, so instead a business rule may be that such an order because it has gone over 1.2Kg and went over £30, to send it via a courier instead.

But what happens if that customer was in the top of Scotland and our normal courier would charge us a surcharge, then a secondary rule would need to be put into place to switch the order so say Royal Mail tracked. It might not be as quick, but surely saves the £12 surcharge.

MetapackSo any software that deals with orders and the despatch process needs to account for business rules that need to be applied to orders and this is where something like the 12p to Metapack becomes more attractive because they have this level of rules ability built in. Different software products have different ways of working with such orders and some have elected not to tackle it at all (ie ChannelAdvisor).

Back onto topic, we have the invoice, the courier label and we then ship that order off to the customer. Happy Days right?

We then have at least a carrier that was used and most likely a tracking number. These details then need to be passed back to the order source, so that the customer can be updated and in the case of Amazon, so you can get paid.

This involves another call back to the marketplace or order source (for example the Magento website) to update the order and change it’s status to shipped. And most likely at the same time, the inventory system has been altered to confirm that item has sold, a record was kept and possibly an email was sent out too.

Not as straight-forwards as it looked originally?

Pricing Multichannel Software

Generally there are two ways that multi-channel software providers will charge you:

  • Fixed price
  • Percentage of sale

Some multichannel software providers go with a tiered system, if you have X number of products or orders then you pay this amount and the cost increases the more products and sales that you make.

Others go with a percentage of sale. It’s this one where the costs can really spiral out of control and it’s no uncommon to find businesses paying £30K, £50K or even £80 or £120k a year to such providers.

Yes, obviously they’re turning over millions, but at these kind of numbers, we’re getting into the territories of buying houses with the amounts being paid to multi-channel software providers.

There is another billing method worth noting here, is that it’s pay per user. So you pay say £80 per user head in the business to use the software.

It doesn’t really matter how you cut it, the more you sell, the more you should expect to pay.

How much you’re actually willing to pay is a completely different topic!

So why does multi-channel software have to cost so much?

The thing is, up until now the current 2nd generation providers have been building their own bespoke systems to cope with inventory, orders, the marketplaces & other business rules. This takes a shed load of time and a lot of money.

As the software grows, so does the complexity (and we’ve already seen some of the complexities including in the basic 5 steps, create, list, collect, process, update) which then adds in the requirement for an on-boarding team, staff that can help businesses migrate to the new software and of course a development team to keep everything working as it should.

I know from personal experience of doing this twice, first time around at Marketworks (eBay auction management software), also doing this myself with my own business, migrating to a software product can be painful, especially if prior to the migration all you’ve been using is the eBay Sell Your Item form or 1st generation or proprietary software like Turbo Lister.

Oh and the second time around at eSellerPro, sometimes it can take months. Every business is different and so are their requirements and it’s not as straight-forwards as it looks.

The more customers that are added, the more depends are put on the software to do feature x, y and z. Some multi-channel software providers just draw the line in the sand (ChannelAdvisor is a good example of this) and “say we do this”, then find partners for everything else. And others try and do everything under one roof.

We’re also missing a sales team, support staff & marketing, oh and a management layer as well somewhere too.

Everything & everyone has to be paid for.

In Summary

Any multi-channel software is good software. I whole-heartedly believe that.

A business even using excel has a competitive advantage over a business that isn’t using excel. It’s that simple.

Remember those 5 stages create, list, collect, process, update from the beginning? Even simple nowadays is complex when it comes to managing multiple marketplaces and this complexity causes overheads, costs that need to be accounted for.

The thing is that some of these multichannel software providers (some with the help of myself) have taken the level of complexity, features and options to a whole new level, levels that were not thought possible only a few years ago and it’s the percentage of sale software providers that can get really, really expensive, the more you sell, the more you pay. It sounds nice, but the thing is, it gets to a stage where the amounts being paid is just plain silly.

A Different Take on Multichannel Software

Howdy,

Two questions for you:

  • What if multichannel software didn’t have to cost the earth?
  • What if you knew of a way to deliver multi channel software that can meet the needs thousands of cool people?

What would you do?

Sit on it? Work out a business plan to bundle it up and sell it as typical 2nd generation software? Or would you go a different route after trying both?

I’d like to share a story of what happened last year, when looking for multichannel software to launch a new business onto eBay, Amazon and to build their own website and the typical options out there, just didn’t work.

 

Backed into a Corner

backed into a cornerBack in March 2013 we were looking for multichannel software to launch a new business onto eBay, Amazon and to build their own website.

The natural option eSellerPro wasn’t an option and neither of us were fans of ChannelAdvisor, plus both of these were really expensive for a start up (you’re talking +£500 a month and £2,000 upfront costs), so we picked the next best option.

After 3 weeks in all the stuff I took for granted was missing.

  • What do you mean we can’t import 61,000 products in one go?
  • What do you mean we’ve got to assign one of the variations as being the parent sku?
  • And where on earth are child sku’s?

As we dug deeper we soon realised that the normal alternative wasn’t going to work (I’m doing my best not to name them), it was so far away from what I was used to. What I took for granted that should be in multi-channel software, well… was missing.

This just isn’t working out is it? What are the options?

I don’t know we’ll try a different provider, after a phone call they also wanted £500 a month and 1% of sale because we had soo many products (61,000 is apparently lot for most companies).

This is just nuts, how could you start a multi-channel business without the software that was so sorely needed? There was no way this could be done manually. There was just too many products to do it with.

What about?

Magento Usage Statistics Feb 2013Magento?

It can cope with that number of products easily, it can handle complex product relationships, variations, multi variations and so on…

After all it’s the most popular open source software to build eCommerce sites with and powers 26% of the top 1 million eCommerce with (see here), so it’s at least got to have a decent founding.

So that’s the inventory & order management part taken care of. Ok what about the eBay & Amazon part?

Why don’t we give M2E Pro a whirl? It can’t be that bad and hell it ain’t going to cost us £500 smackers to get started with is it?

So that’s what we did and what we ended up with something quite different.

Note: If you’ve never heard of M2EPro before, it’s an extension for Magento that allows you to use Magento for the order & inventory management and allows you to sell on to the marketplaces using the same inventory. Oh and it’s subsidised by eBay too.

Sipping Coffee

CoffeeDid we just replicate eSellerPro?

As near as dammit we had.

Yea not everything & all the bells & whistles, but it was close. Scarily close.

An import system that could take all 61,152 products in one hit, a templating system that allowed us to make comprehensive listings onto eBay with keywords, the stock levels were kept up to date pretty much in the same manner as what the Channel Profile does.

And for orders, well the framework was there to automatically deliver the orders to the supplier, then once the order was shipped, grab the tracking numbers and delivery back into Magento which in-turn, M2E Pro would pick up and notify eBay & Amazon.

Holy moo-moo, what if we bundle this up into a business?

So we did, we put the numbers down on paper, moved them, added, removed and that’s where we got stuck.

The numbers just didn’t work.

It wasn’t really until year 2 where after a huge amount of risk a lot of unknowns that such a business would hit any form of black. And that’s where it got curious…

If we couldn’t make the numbers work on software that was basically free, how the hell do the existing providers actually turn a profit? And that’s where things started to make sense, they do but they don’t. SaaS products/services tend to be highly lucrative,  however the life is being sucked out of them by bloat.

So to support N number of businesses you need N number of support staff, N number of developers, N number of account managers and so on… Humans need humans, especially if you’re looking at a high monthly fee product and especially one that takes a percentage of their sale. It just doesn’t scale very well.

Basically, none of us particularly liked the numbers, great idea but we were all out.

Now What?

Icon-round-Question_markI’m sat there with the tools and the knowledge to make a massive, positive difference to the world. But the normal thinking of bundling this up doesn’t work.

WTF now?

Dave, what if we gave it away for free?

Dave looked at me oddly.

Yea seriously what if we gave away the knowledge on how to do this?

It’s not the original business model, but we know that won’t work, the numbers say it won’t. So why don’t we take a completely different tack and share. I know that if you do something with passion, the money part kinda sorts itself out, I’ve seen this time and time again. I know it works.

Note: This is not for the faint of heart, you have to have some heavy form of commitment to even consider doing something like this, a topic for a different day

So that’s what we decided.

Show the world how they could gain access to low-cost multi-channel software, that didn’t cost £500 a month, didn’t come with all the expensive bloat and if you needed something extra then you bought it off the shelf, without paying oodles to support 100% of a product for which you were only likely to be using a mere 40%.

We hammered out a vision that encapsulated this, a goal for us to follow that followed this line of thinking and we came up with this:

“A hybrid of both free and paid for open source software where multi-channel business owners can pick & choose the tools that suit their business, both now and in the future.”

Quite a hefty goal, but that’s where we’re swinging for.

Last Year

And that was back last September.

Since then we’ve been working our little socks off, mainly because I set such a ridiculously high goal that we’d have to think differently. Did we hit the final goal? No, but we got bloody close though.

We called it “UnderstandingE”, a name that I been sat on for a few years, it seemed perfect for what we wanted to do and that’s what we rolled with.

What I needed TEN Years ago

When working at Marketworks & eSellerPro, I always kept in the back of my mind, what did I need when selling online. “How does this port to what the person to I’m speaking to right now?” and crucially “How does that port to the multichannel software that I working with right now?

I think that’s the key reasons why working at eSellerPro was like being a pig-in-poop, if it was a good idea and the demand was there, then it got put in. That was some wild times, but ultimately ended up in a product that has issues dealing with such a veracious amount of development being applied to it.

Basically in hindsight, it was overkill. Really good overkill I hasten to add and nothing has even got anywhere near it since.

Stuck in a rut

The thing is, businesses that are using current software tools they’re used to paying silly amounts each month and there does come a time where the brighter business owners work out that they’ve just paid way over £30,000 (say $50K USD) for software that yes has helped them to get them to the stage where they are at, but for that kind of money it’s starting to hurt and hurt bad.

Some of you reading this you’re just too far down the line, you’re too comfortable with paying this kind of money, as much as you hate it, you’re stuck with it.

And my advice for a long, long time has been not to move software providers, it’s painful and doesn’t happen over night. It’s really up to you to work out how much of a difference it would make to you and your business.

A Different Way

But what we can do is make a difference to the businesses that have not got to this stage of lock-in yet, that can still be nimble.

So thinking back to the original questions:

  • What if you knew of a way to deliver multi channel software that met the needs thousands of cool people?

Yea I’m standing up (Dave too) and are firmly planting ourselves off the fence and are saying there is a different way. It doesn’t have to cost oodles, we’re not saying it’s free, but we’re saying that it’s a damn-sight cheaper than anything else out there and it’ll get you far, wayyy far down the line.

And there is nothing quite like putting money-where-your-mouth is, so that’s what we’ve done.

UnderstandingE went live on January 1st 2014 at around 4pm (kicking & fighting, we had to do an emergency site move the day before).

It’s not finished, it will never be finished. But we’ve started and that’s what matters.

Rabbit Hole

rabbit holeLet’s see how deep the rabbit hole goes.

I don’t know where it leads, but to be honest it doesn’t matter where it ends, as it’s about the journey to find the end.

Fancy coming along for the journey?

Whack the button below and get dug in.

[button size=”large” style=”round” color=”blue” url=”http://understandinge.com/”]Say Hello to the 3rd Generation[/button]

Matt

PS. If you’re looking for me to write anything about eSellerPro over the next year, it’s doubtful. Even with my ability to remember screens and how things interact, that knowledge has been put aside, what’s been left undocumented is just that undocumented. It’s time to move on.

2,000 Orders a Week With NO Software Commissions

Would you like to hear from a UK business owner on how he manages 2,000 orders a week using the 3rd Generation?

Meet Gurpreet in the Podcast we just published over at http://understandinge.com/2000-orders-a-week/.

His business sells on eBay, Amazon, his own Magento website and he’s in the process of creating a trade website as well and he pays diddly-squat in commissions to software providers.

 

If it Can do Complex… What Could it do for You?

The first business we setup using Magento & M2E Pro was in the Clothes, Shoes & Accessories category on eBay. We couldn’t use the current providers because they were too expensive, it was a start up and no sales and the one we did try, didn’t do what we needed it to do. That’s how we found the 3rd Generation, backs-to-the wall, entrepreneurs fight through, because we had no other option.

Gurpreet was recommended this approach as you’ll hear in the Podcast and here is a brief summary to what he’s up to:

  • Runs a fashion based business which is the most complicated categories to manage on the Marketplaces
  • Has complex products with size, colour & multi-variation based products
  • Pays no-one any commissions on sales for software usage
  • He uses Magento & M2E Pro
  • A true multi-channel business
  • Sells on eBay
  • Sells on Amazon
  • Their own Magento website
  • Working on a wholesale / Trade only site
  • Royal Mail DMO integrated into their system
  • What they need, they buy off the shelf or have developed for their own use. They’re completely free of restrictions & able to innovate.

And Finally

You can only take a horse to water and say drink, the rest is up to the horse.

I’ll leave you with one question and one link.

The Question:
“If Gurpreet is using the 3rd Generation and it works for him in the most complicated category, Fashion and processes ~2,000 orders a week. How much would you save?”

The Link:
http://understandinge.com/2000-orders-a-week/ <= Listen to the Podcast on this page ( IT’S A LAKE! )

What’s The One Thing Missing from the 3rd Generation?

We’ve been working hard in the background trying to fill in as many blanks as we can so that when we go live in January we have all the bases covered for both new businesses, but established businesses as well.

However there is one thing this is missing and we need your help.

 

Keywords!

If you’ve used any of the current multi-channel software providers, most, if not all of these offer keywords (also known as macro’s or variables) that help you create informative & comprehensive eBay listings.

Even simple keywords like the image URL’s help you make great looking image galleries in your listings or maybe a keyword to bring through your domestic shipping cost, so you can add a simple line of text saying something like this:

“Our UK Delivery is just £1.99”.

The uses are almost endless.

How Big Sellers Manage Their eBay Listings

This is how the really big sellers on eBay make fantastic looking listings that look like they have uniquely made each listing, but they separated their data out in the management tool so that only the small bits of information, like a product title or bullet points need to be added.

This saves them countless hours each month when adding new products and when it comes to redesigning an eBay listing template, because the product data is removed and keywords are left in their place, upgrading or tweaking designs is made sooo much easier.

Note: If you have never come across this idea of keywords before, I’ve written two articles on this to show you exactly how they could work and reverse engineer a live eBay listing, you can find part 1 here and part 2 here. And if you’d like a glimpse at what you can potentially do with such keywords, see this article.

We Need Your Help

help-imageM2E Pro, one of the core components of the 3rd generation supports all the common Magento attribute values and you can even in add in an image gallery within a few clicks that looks great. But we’re missing some vital keywords and that’s where we need your help.

I’ve put together a comprehensive list of keywords that I know that you will need for the 3rd Generation (huh? 3rd generation, see here for that that is).

This is using my experience from the past 10 years, as a business owner that used eBay, two multi-channel software companies and hundreds of business I have  had the pleasure working with. We need these extra keywords and we need your help making the point to the development team over at M2E Pro that you need these too.

So… Myself & Dave need your help.

This is How You Can Help

Note this is not only for yourself for when you migrate to the 3rd generation, this will help every business owner that also moves to the 3rd generation, globally.

M2E Pro Vote for Keywords to be Added

  1. Go to this page: http://support.m2epro.com/forums/137040-m2e-pro-ebay-magento-integration/suggestions/4720248-m2epro-system-keywords-variables-for-ebay-listi
  2. Check over the specification I have written and add a comment you feel appropriate to the bottom
    (something like “OMG we need this” would be appropriate)
  3. In the top left-hand corner there is a “Vote” button
  4. Press the “vote” button
  5. Enter your email address
  6. And press “3 Votes”

This shouldn’t take more than 1 minute of your time and in doing so, you can help make the world a better place with new functionality for everyone to use.

Again the direct link to this feature request is here: http://support.m2epro.com/forums/137040-m2e-pro-ebay-magento-integration/suggestions/4720248-m2epro-system-keywords-variables-for-ebay-listi

Make your contribution to the 3rd generation today, and for that myself & Dave, thank you.

Matt & Dave

Magento Powers 26% of the Top eCommerce Websites

It would be easy to guess that a large number of eCommerce sites are using Magento, but what I didn’t realise is that Magento powers 26% of the top 1 million sites ranked on Alexa.

And… where it gets really interesting, is this number increased 12% in only a four months!

 

Magento Domination February 2013

In the chart below taken from the February 2013 eCommerce survey, Tom Robertshaw identified that Magento accounted for 9063 websites out of the total 34,864 eCommerce sites ranked in the top million sites, coming in at a cool 26.08% domination, outstripping all other eCommerce website platforms by miles.

Magento Usage Statistics Feb 2013

Looking at the chart above, Magento is the clear winner in this, but it’s curious to see that we have Virtuemart, Prestashop, Zen Cart, osCommerce and OpenCart pretty much level-pegging for usage across these sites and the once “stable of eCommerce sites”, X-Cart is literally nowhere to be seen at all nowadays.

12% Jump in Magento Sites Ranked

Seeing Magento topping the list wasn’t really a surprise as we all know how versatile it is, however when we look back at Tom’s earlier survey in October 2012, we see in a window of just 4 months, Magento jump from 8063 sites to 9063 in February or a cool 12% increase of Magento sites appearing in the top million sites.

Curious

The curious thing is, this insight was reported in February and we’re 6 months further on in September, which makes you wonder has Magento has topped the 10,000 sites mark yet?

Let me know what you think in the comments box below.

How to Turn on PayPal IPN When Using Magento & PayPal

What I’ve been really surprised by over the past few weeks is the number of sites that don’t actually have this turned on and it’s just not limited to self-builds even the really expensive Magento builds are missing this out this as a step.

Turning on the PayPal Instant Payment Notification (IPN for short) is an excellent idea as means that when a customer pays for an item using PayPal then the payment information will be updated on the Magento order details in the administration panel.

It only takes a few moments to enable and I’ll show you how to enable IPN for your Magento site below. This will mean that when you receive an order via PayPal Express for example, you can actually see the transaction details in Magento and if you’re using eSellerPro and have the eSellerPro Connector enabled for sales order processing, your order & payment details will match up automatically.

 

How to Enable PayPal IPN

Setting this up won’t take more than a few moments and here are 6 simple steps to do this:

#1 Login to PayPal

#2 Hover on “Profile” and select “My Selling Preferences”

PayPal IPN for Magento Step 1

#3 Halfway down the page, click on “Update” next to “Instant payment notifications”

Paypal IPN for Magento Step 2

#4 You’ll now be presented with a  page similar to this, press “Choose IPN Settings”

Paypal IPN for Magento Step 3

#5 Now enter the following details:

  • Notification URL – This is simply http://your-magento-store.com/paypal/ipn/ replacing “your-magento-store.com” with your website address. <= This is the part that normally trips everyone up as they’re not sure what to enter here.
  • IPN messages – Set this to “Receive IPN messages (Enabled)”

PayPal IPN for Magento Step 4

#6 Press Save

That’s it job done.

To test whether IPN is working or not is dead simple, just make a test transaction through your website (you will need a secondary PayPal account for this) and a few minutes later, check on the order in your Magento admin panel has been updated with the PayPal transaction details.

To help you, I have put to images below, the image on the left has no IPN details, the image on the right does.

Paypal IPN Not WorkingPaypal IPN Has Worked
PayPal - Magento IPN Not WorkingPayPal - Magento IPN Has Worked

If you’re seeing the extra information similar to the right image, congratulations PayPal Instant Payment Notifications are working for you, yay!

Did your Magento Design Company go the extra Mile?

Anyone can make a pretty website, however, did your design company go the extra mile and suggest you set up Paypal IPN for your site? Or has this caught you out too? Let me know in the comments box below.

How to Enable Order Comments for Magento

If you’re using Magento, then it’s highly likely that you’re using PayPal and other payment methods on your site, the challenge is that by default customers can leave comments at PayPal etc… after the transaction, but those comments are not brought back into Magento and onto your order.

In this article I’ll show you how to add an extension that allows you to accept order comments, turn of comments at PayPal and what to do edit if this extension doesn’t work out of the box for you.

PayPal Express Magento Configuration

Annoying eh? So what can we do?

We’re left with two options, the easy option and the hard option.

Let’s start with the hard option first.

For this option we would need to extend the PayPal extension so it collects the message left by a buyer on the final stage, this is going to need a developer and it’s not something I have done personally, so I don’t have any code for you to do this. This would mean we have a bespoke version of the PayPal extension and also if we want order comments from other payment methods it would mean we’d have to do bespoke work for each of them, not easy to maintain, so we need a easier option, which I’ll show you next.

Now for the easy option

What we’re going to do is disable the ability for buyers to leave comments at PayPal and set up order notes in Magento, then add a free extension that allows order comments from buyers in the checkout.

Note #1: If you’re using another payment method that has a comments section that a buyer can add notes in and these notes don’t come back into Magento after the payment is made, then ask the payment provider for the steps needed to be followed to disable that option.

Note #2: If you’re selling on eBay, this will not affect your eBay transactions.

Disabling PayPal order comments

First let’s disable the ability for buyers to leave comments on PayPal website payments, to do this follow either the steps below or the direct link is here:

  1. Login to PayPal
  2. Along the top click on “Profile”
  3. On the “My Profile” page, select the bottom left option called “My selling preference”
  4. In the second section down, click the “update” link to the right of “Block Payments”
  5. For the option called “Display “Add Instructions to Seller” text input field:” set this to “No”
  6. Press Save

Tip:  While you are on this page, there are several other options that you should consider reviewing, such as the ability to block currencies that you do not hold, stop duplicate payments and also the name that appears on your buyers card statements too.

The image below highlights this option:

PayPal Express Disable Customer instructions to seller

Now what if we want customers to leave us notes on orders?

Well that’s easy, there is a FREE extension that does this for us :)

It appears that Magento doesn’t have the option to accept customer comments or order notes for a whole order, we have gift options (in System > Configuration > Sales > Gift Options)  which is way more complicated, but basic order notes, nope…

So the easiest way of having this is to use a free extension and I’ll show you how to add this extension in the steps below:

  1. Go to this page on Magento Connect:
    http://www.magentocommerce.com/magento-connect/ordercomment-3521.html
  2. Sign in if needed and press the “Install Now” button
  3. Agree to the terms and copy the Magento Connect 2.0 URL
  4. Go to your Magento administration panel
    Special Note: If your Magento is compiled, disable this before continuing. If you have no idea what I just said, ignore this :)
  5. Along the top select “System > Magento Connect > Magento Connect Manager”
  6. You’re likely to be asked to sign in again on this page
  7. Under “Install New Extensions” paste in the URL we just copied from the Magento Connect site:Magento add extenion url
  8. Now press install and in the section that appears, press proceed.magento connect proceed
  9. Leave the extension to install and once you see the message “Cache cleared successfully” we know the extension has been installed as shown below:Magento cache cleared successfully
  10. Go back to the Magento admin panel and log out and login again (good practice after you install any extension)
  11. Now create a test order and on the final stage of your checkout called “Order Review” you should have a order comment box like this:

TADA!

Magento order comments in the checkout

If the order comment is not showing in your checkout flow

If we’re not seeing this order comment box at the final stage of the checkout flow before you press the “Place Order” button, then we need to update one of the layout xml files. Sounds scary, but it’s dead easy and the steps are below:

  1. We need to edit one of your theme files called “checkout.xml”.
  2. Open up your favourite FTP program and login, now go to this path:/app/design/frontend/default/<your theme>/layoutReplacing ‘<your theme>’ with the theme that you are using on the site and look for the file called “checkout.xml” and open it.

    Note: If you do not see a “checkout.xml” in this directory, copy the default “checkout.xml” file from the “/app/design/frontend/base/default/layout” directory and put it into your theme directory.

  3. Open up this file and search for “onepage_review_info”Tip: Pressing Ctrl+F in any good text editor will show you the find tool
  4. We should see a block similar to the screen shot below and add in the highlighted line below:

    <block type=”checkout/agreements” name=”checkout.onepage.agreements” as=”agreements” template=”checkout/onepage/agreements.phtml”/>Add line to checkout xml file for order comments

In Summary

I’ve tested this with the current latest version of Magento which is 1.7.0.2 and it works fine and without the need to edit the checkout.xml file. If you’ve followed the instructions above, you now allow customers to leave comments in your checkout process and have no hacked payment extensions. Sweet!

Did you find this article helpful?
If so leave a comment below or press one of the sharing buttons to the left :)

Enjoy,

Matt