You’ll have no doubt seen the news by now that Amazon have just scored a massive “one up” with same day deliveries.
Basically they’re hijacking the transport system that is used to deliver newspapers to newsagents.
This means that your customers will soon be able to order by 11:45 in the morning and have it in their hands by 4pm the same day.
That’s just sick.
However where is eBay in all of this?
We recently saw the pilot of the Argos Click & Collect “go large” to most business sellers on eBay UK in preparation for Christmas. Then in spring of 2015 this will be available to all. Which is great news.
I can see why lockers are well used, they’re convenient. Even Amazon have now said that they’ve seen the use of them double in the past year.
How does Amazon know that customers want same-day availability?
Deliveries made to Amazon Lockers nationally have more than doubled in the last year, it revealed.
Source: Ina, eCommerceBytes
Coming back to eBay, it is almost exactly one year to the day that eBay purchased Shutl (see here) and since then we’ve seen ni-on nothing as business owners that use eBay in the UK.
The Writing is on the wall
3 years ago in an article titled “Foretelling The Future of Commerce In 10 Years Time” one of the predictions was for “Same day delivery will be available for £1.00”.
While it might not be costing £1.00 as same day delivery is only open to Amazon Prime subscribers that costs £79 per year, to be fair I wasn’t far off :)
*puts trumpet down*
Convenience always wins.
As a consumer I’m extremely unlikely to use an Argos locker, my nearest Argos store is miles away and for now, I’m moderately happy with next day deliveries (and just for the record, if it’s not here next day, as far as I’m concerned it’s late).
But what I really want and what your customers really want, is their order in their hands for gratification as soon as possible after making the purchase.
This is one of the major negatives of buying online, you don’t get your product instantly, same day is going to be amazing. Dare I say it… “a game changer”?
And the thing is customers are going to be receiving same day deliveries very shortly from Amazon and eBay is no where to be seen.
If you were your customer, where would you shop?
Makes you think doesn’t it.